![]() ![]() ![]() Click File Block Settings and make sure that the file type option “Word/Excel/Powerpoint 2007 and later Documents and Templates” is not marked (ticked) as Open.įor any further assistance, please mail to speak to a Dataroom Coordinator to assist you.Open an Office application (the one you are having the issue with Word, Excel or Powerpoint): To work around the issue with the DisplayLink Drivers, you will need to disable hardware graphics acceleration. Note: you need to repeat the above steps for each of the Office applications (Word, Excel and Powerpoint).Īdditionally , if there is a Overriding rule under the "File Block" settings to force open 2007 Office formats in protect mode, this needs to disabled too to allow access. To remove the protected view status of a file you have downloaded, just go to Windows Explorer and search for the file in the folders. Click Protected View and finally disable (uncheck) the first of the options listed ( “Enable Protected View for files originating from the Internet”).Īfter doing this, you will be able to open the protected Office files without problems (if the problem persists, you might need to reboot your computer).Click Trust Center and then Trust Center Settings.Open an Office application (Word, Excel or Powerpoint).To open the protected Office documents (Word, Excel and Powerpoint) from the dataroom you need to disable the Protected View mode in each Microsoft Office application.įollow these steps below to make the changes: Solution: Disable Protected View mode on the MS Office documents. Reason: The Protected View mode in MS Office is blocking access to the secured files downloaded from dataroom. ![]()
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